ChangelogRelease History

Changelog

What has changed in Hotline UGC, newest first.

Changes that affect what you see and do in the product. Dates are when the change reached production.

2026-09-18Messages
feature

A URL pasted into a thread is now a link. Links to Hotline open in place; anything else opens in a new tab.

Only http and https links are made clickable. Anything else stays as plain text, because a link in a message was written by the other person in the conversation.

2026-09-17Creator pages and payout terms
featurebugfix

A creator's page shows the same cards as everywhere else

Content Performance on a creator's page now uses the same creative cards as the dashboard and analytics: the video itself, its ad status, the payout cap bar and its metrics, instead of an icon and four numbers.

It also gained the Aggregated / Individual toggle. A video running as several ads can be read as one card per ad, or folded into one card with a variant count.

Every card states the video's payout terms

Cards now say what the creative actually earns on, for example "3.5% of revenue, uncapped" or "15% of revenue, up to A$600.00". Terms are frozen per video at approval, so two videos by the same creator can differ and each card reads its own.

Fixed: a video's earnings multiplied by its ad count

Aggregating a video that ran as several ads summed a per-video figure once per ad, so a video capped at A$500 could read A$2,000. Each card now reports what its own ad earned, and the aggregated card reports the video's real total.

Uploads and revisions now email the brand

A creator uploading, or answering a revision request, now emails the brand team as well as raising an in-app notification. A resubmission previously announced nothing at all.

Meta ad statuses read like English

Status pills said "Campaign_paused" and "Adset_paused". They now read "Campaign paused" and "Ad set paused".

2026-09-14Messages
feature

Edit a message for two minutes

You can correct your own message for two minutes after sending it. Pressing the up arrow in an empty composer opens the last message you can still edit.

Edited messages are marked, because both sides of a conversation need to be able to see that the text changed.

Pasting a link to a board or a hub page into a message now sends the same card the attach button produces, rather than a bare link.

2026-09-13Shopify and email
featureimprovement

Shopify App Store install flow

Hotline now uses Shopify managed installation. Installing from the App Store starts on a Shopify surface, and linking a store to a workspace no longer asks anyone to type a shop domain.

Subscriptions for merchants who install from the App Store are billed through Shopify App Pricing.

Every email rebuilt

All transactional email moved onto one shared template, with legal footer lines and a one click unsubscribe header. Email now sends from hello@hotlineugc.com, so replies reach a person.

2026-09-10Security and reliability
improvementbugfix

Errors stop leaking upstream detail

Database and third party SDK errors no longer reach customer facing screens with their internals attached.

Attachments are scoped to your workspace

Board and hub page attachments in messages are now checked against the sender's own workspace.

Content Security Policy

A Content Security Policy now ships on every page.

Entries here cover changes you can see in the product. Internal work, refactors and infrastructure are left out.